The SEI Capability Maturity Model™

ISTQB Advanced Test Manager

Course Overview
Following on from the ISTQB Foundation Certificate, the Advanced Test Manager Certificate provides the next level of knowledge and practical expertise in the ISTQB Advanced Certification scheme. It is one of three certified courses at Advanced level (the other two being Advanced Test Analyst and Advanced Technical Test Analyst).
The 5 day tutor led course has been designed to enable participants understand, apply and analyse key testing principles and processes.

Who Should Attend?
This course is aimed at testing practitioners, responsible for organising and improving the testing process, i.e. project managers, project leaders, test managers, test team leaders, senior test personnel and test analysts.
Successful completion of the ISTQB Foundation Certificate is a pre-requisite to taking the ISTQB Advanced Certificate examination.

What will you learn?
Upon completion of this course you will be able to:

" Define the overall testing goals and strategy for the systems being tested.
" Plan, schedule and track the tasks
" Describe and organize the necessary activities
" Select, acquire and assign the adequate resources to the tasks.
" Select, organize and lead testing teams
" Organise the communication between the members of the testing teams, and between the testing teams and all other stakeholders.
" Justify the decisions and provide adequate reporting information where applicable.

Course Contents an overview

Introduction

Basic aspects of software testing
Testing in the software lifecycle
Specific systems (systems of systems, safety critical etc.)
Metrics & measurement

Testing Processes
Test planning & Control
Test Implementation & Execution
Evaluating exit criteria & execution
Test Closure Activities

Test Management
Test Management Documentation
Test Plan Documentation
Test Estimation
Scheduling Test Planning
Test Process Monitoring & Control
Business value of Testing
Distributed, outsourced and in sourced Testing
Risk-based testing
Introduction
Risk Management
Risk Management in the lifecycle
Failure modes and effects analysis
Test Management Issues

Reviews
Principles of Reviews
Introducing Reviews
Success factors for Reviews

Incident Management

Standards & Test Improvement Process
Improving the Test Process

Test Tool Automation
Test tool Concepts
Test Tool Categories
People Skills
Individual Skills
Test Team Dynamics
Fitting Testing within an organization
Motivation
Communication

Course Timetable

Day Topic Areas
1 Introduction to Test Manager Syllabus
Basic Aspects of Software Testing
Testing Processes
Standards and Test Improvement Process
2-4 Test Management
Reviews
5 Incident Management
Test Tools & Automation
People Skills - Team Composition

Handout Materials
Presentation Slides
Syllabus
Glossary
Exercises and model answers
Sample Exam Paper and Answers

Certification
Standard ISTQB Examination

Reference Material
ISTQB Syllabus
ISTQB Glossary
The full Syllabus and Glossary can be downloaded from the ISTQB website: www.istqb.org. All references can be found in the syllabus.

If you are interested in attending this course please contact karen.mcdonnell@insight.ie.